Kris is the Chief Operating Officer of FGG Spa, LLC, and works closely with the Senior Leadership team to ensure the organization's operational excellence standards are exceeded. As COO, Kris plays a pivotal role in driving operational excellence across the organization. Collaborating closely with the Senior Leadership team, Kris is dedicated to developing and implementing strategies that exceed the company's high standards for performance, efficiency, and customer satisfaction. His leadership ensures that FGG Spa, LLC remains at the forefront of operational innovation while fostering a culture of continuous improvement and success.
Prior to joining the FGG team, Kris served for 13 years on the Executive Management team at Hand & Stone Franchise Corporation as Senior Vice President of Franchise Development. During his tenure, he played a critical role in driving growth and expansion across the organization.
A seasoned franchise veteran, Kris has extensive experience on both the franchisor and franchisee side of the industry. He previously operated as a multi-unit franchisee with Domino's and Pizza Hut, where he honed his operational and leadership skills. Additionally, Kris has held key leadership roles, including VP of Brand Services at Saladworks Corporation, where he oversaw brand strategy and operational support, and a development role at Dunkin' Brands, contributing to the growth of one of the world's most iconic franchise systems.
With his deep expertise in franchise operations, development, and brand management, Kris brings a wealth of knowledge and proven leadership to the FGG organization.